Then I called the casino and a woman told me that my requests were denied because I accepted the 100% bonus. The next day I had a live chat with 'Charlie' again and it still didn't resolve my issue. I did a live chat with 'Charlie' and it didn't resolve my issue. I won $400.00 which made my balance $1200.00, so I tried to cashout again and my request was denied. Frustrated and feeling as if Silver Oak was knowingly denying my requests in order to keep my money, I bet $400.00 on Sic Bo. On May 19th I requested a cashout and the system denied my request each time. I requested a cashout but the system denied my request each time.
On May 18th I won $400.00 playing Sic Bo, making my account balance $800.00. I accepted the 100% first-deposit bonus which made my account balance $800.00. On May 17th 2011 I opened an account at Silver Oak Casino with a deposit of $400.00. But if there is a way for me to get my money back l'd appreciate your suggestions. This post is intended to be a warning to anyone looking for an online casino.